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Customer Q&A

  • All(9)
  • Product Information(7)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

If I am size 11 in american shoes which size should I order

By diego Smude May-20/2018 11:25:53

A

Hello Diego, 


You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

Is the sole hard or soft rubber? I mean Hard like Vibram!

By Kantakye Aug-15/2017 23:40:08

A

Hello Kantakye,


The sole is the soft rubber.

Thank you for your inquiry.


Q

How long it takes delivery in Germany ?

By Laszlo Jul-10/2017 06:36:44

A

Hello Laszlo,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

shoe sizing I am an UK size 11 do you have this size not sure of the EU size

By Simon Lorkin Jun-19/2017 15:27:49

A

Hello Simon, 


You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

Is this available in larger sizes? I need 45.5 EU.

By Chris Jun-06/2017 14:00:30

A

Hello Chris, 
Thanks for your inquiry.


Please note that the largest one is 44 for now.

Q

Is the top genuine leather?

By Henry May-31/2017 02:54:13

A

Hello Henry,
Thank you for your inquiry.

The upper is genuine leather.

Let me know if you need any help.

Q

What material is the top made of?

By Henry May-30/2017 04:11:19

A

Hello Henry,

Thank you for your inquiry.

The upper is genuine leather.

Let me know if you need any help.


Q

Hello, Wich material is made it? Thanks

By Luis May-29/2017 19:47:50

A

Hello Luis, 
Sole Material: Rubber 

Q

У меня длина стопы 28см. Какой размер лучше взять? Спасибо!

By boris May-28/2017 02:45:52

A

Hello boris,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

If I am size 11 in american shoes which size should I order

By diego Smude May-20/2018 11:25:53

A

Hello Diego, 


You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

Is the sole hard or soft rubber? I mean Hard like Vibram!

By Kantakye Aug-15/2017 23:40:08

A

Hello Kantakye,


The sole is the soft rubber.

Thank you for your inquiry.


Q

Is this available in larger sizes? I need 45.5 EU.

By Chris Jun-06/2017 14:00:30

A

Hello Chris, 
Thanks for your inquiry.


Please note that the largest one is 44 for now.

Q

Is the top genuine leather?

By Henry May-31/2017 02:54:13

A

Hello Henry,
Thank you for your inquiry.

The upper is genuine leather.

Let me know if you need any help.

Q

What material is the top made of?

By Henry May-30/2017 04:11:19

A

Hello Henry,

Thank you for your inquiry.

The upper is genuine leather.

Let me know if you need any help.


Q

Hello, Wich material is made it? Thanks

By Luis May-29/2017 19:47:50

A

Hello Luis, 
Sole Material: Rubber 

Q

У меня длина стопы 28см. Какой размер лучше взять? Спасибо!

By boris May-28/2017 02:45:52

A

Hello boris,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

How long it takes delivery in Germany ?

By Laszlo Jul-10/2017 06:36:44

A

Hello Laszlo,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

shoe sizing I am an UK size 11 do you have this size not sure of the EU size

By Simon Lorkin Jun-19/2017 15:27:49

A

Hello Simon, 


You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.