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Customer Q&A

  • All(30)
  • Product Information(24)
  • Stock Status(1)
  • Payment(1)
  • About Shipping(2)
  • Others(2)
Q

How big of a phone does it fit? i have a oneplus 5 with a thick case and im not sure if it will fit

By Anthony Sep-09/2018 12:36:12

A

Hello Anthony, 
This item supports 3.5-6 inch phones .

Q

What is the maximum distance that this controller can stand away from the computer (with the wireless dongle)?

By Johnny Jul-09/2018 23:27:46

A

Hello Johnny,
Thanks for your inquiry.

The maximum distance that this controller can stand away from the computer (with the wireless dongle) is 8 meters.

Q

would it work with windows?

By Leonardo Castañeda May-24/2018 02:59:54

A

Hello Leonardo,
Thanks for your inquiry.

Yes, the item works with Windows.

Q

Are the buttons l2 and r2 analog

By Krzysiek Mar-25/2018 01:02:11

A

Hello Krzysiek, 
They are analog .

Q

can i use this with iphone?

By Dino Feb-27/2018 02:36:57

A

Hello Dino, 

No.
Support Android 4.0 and above
Compatible with Android smartphones, TV boxes and tablets

Q

Hello! Will it be able to ship in the Philippines?

By Dino Feb-20/2018 05:03:31

A

Hello Dino,
We ship everywhere in the world from the CN warehouse.

Q

Does it work with Mi max 2?

By Charles Feb-14/2018 17:16:34

A

Hello Charles,

Yes.
This item is for Android 4.0 and Later / Windows / Smartphone / TV Box / Tablet PC.

Q

Does it works with Xiaomi Redmi 4x?

By SG Feb-10/2018 09:57:12

A

Hello SG, 
It supports Android 4.0 and above.

Please confirm your item with this condition.

Let me know if you need any help.

Q

Why is it that you have shipping fee now ($6.14) but a few days ago you had free shipping? The flash sale price was the same ($35.99) but now with shipping fee it's practically the same as when it is not a flash sale! It's not a flash sale price for me!

By mujoslav Sep-23/2017 16:59:52

A

Hello mujoslav,
Please kindly note that the shipping fee is charged by the shipping agency and it is out of our control.

Hope you can understand that.

Q

Quando voltará a ficar em estoque? When will it be back in stock?

By Helmar Hugo Sep-18/2017 15:32:29

A

Hello Helmar,
We are sorry this item is out of stock.

Q

How big of a phone does it fit? i have a oneplus 5 with a thick case and im not sure if it will fit

By Anthony Sep-09/2018 12:36:12

A

Hello Anthony, 
This item supports 3.5-6 inch phones .

Q

What is the maximum distance that this controller can stand away from the computer (with the wireless dongle)?

By Johnny Jul-09/2018 23:27:46

A

Hello Johnny,
Thanks for your inquiry.

The maximum distance that this controller can stand away from the computer (with the wireless dongle) is 8 meters.

Q

would it work with windows?

By Leonardo Castañeda May-24/2018 02:59:54

A

Hello Leonardo,
Thanks for your inquiry.

Yes, the item works with Windows.

Q

Are the buttons l2 and r2 analog

By Krzysiek Mar-25/2018 01:02:11

A

Hello Krzysiek, 
They are analog .

Q

can i use this with iphone?

By Dino Feb-27/2018 02:36:57

A

Hello Dino, 

No.
Support Android 4.0 and above
Compatible with Android smartphones, TV boxes and tablets

Q

Does it work with Mi max 2?

By Charles Feb-14/2018 17:16:34

A

Hello Charles,

Yes.
This item is for Android 4.0 and Later / Windows / Smartphone / TV Box / Tablet PC.

Q

Does it works with Xiaomi Redmi 4x?

By SG Feb-10/2018 09:57:12

A

Hello SG, 
It supports Android 4.0 and above.

Please confirm your item with this condition.

Let me know if you need any help.

Q

Will the Xiaomi Mi Max 2 fit in it? I have seen some videos where it does but i want to make sure. Thank you

By Jirka Kuchynka Sep-02/2017 06:27:05

A

Hello Jirka,


Yes, it is compatible with Android 4.0 and later version. 


Let me know if you need any further assistance. 


Q

Hi. Does this gamepad work with Mac? It's not mentioned anywhere in the specs... I've got a mid 2009 MacBoock Pro 13' running macOS El Capitan. Will this gamepad work with it? Tks.

By Cristiano Aug-25/2017 21:58:38

A

Hello Cristiano,


Sorry.It not support MacBoock Pro 13


Compatible with Android 4.0 and later version

Q

Hi! Do you sell G4 or G4s? I can't understand.

By Azamat Aug-22/2017 04:14:42

A

Hello Azamat,
Thank you for your inquiry.

It is G4s version.

Let me know if you need any help.

Q

Quando voltará a ficar em estoque? When will it be back in stock?

By Helmar Hugo Sep-18/2017 15:32:29

A

Hello Helmar,
We are sorry this item is out of stock.

Q

Hi i have one question. Can i buy this gamepad with cash method? Because i don't have visa card. pls Answer me.

By manos Jan-26/2017 09:55:03

A

Hello mano,

Sorry case payment is not available. 
Our website accepts following safe and secure payment methods:
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx
Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.
If you pay by Wire Transfer,Western Union,please contact us for further details.

Q

Hello! Will it be able to ship in the Philippines?

By Dino Feb-20/2018 05:03:31

A

Hello Dino,
We ship everywhere in the world from the CN warehouse.

Q

Hello, Please, could you inform me if GameSir G4 - Black Gamepad can be shipped to Ecuador via Unregistered Air Mail. Thanks...

By Oscar Mar-04/2017 18:22:59

A

Hello Oscar,
Yes, we can send it to Ecuador via Unregistered Air Mail.

Q

Why is it that you have shipping fee now ($6.14) but a few days ago you had free shipping? The flash sale price was the same ($35.99) but now with shipping fee it's practically the same as when it is not a flash sale! It's not a flash sale price for me!

By mujoslav Sep-23/2017 16:59:52

A

Hello mujoslav,
Please kindly note that the shipping fee is charged by the shipping agency and it is out of our control.

Hope you can understand that.

Q

Hi! I'm interested in this product. As I am from Brazil so could you say that the value of the good is 5$ to avoid overcharging when arrive in Brazil?

By Sayuri Jun-27/2017 00:51:47

A

Hello Sayuri,
Thanks for your inquiry.

We are so sorry to tell you that we cannot declare a lower value for your order due to system issue.