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Customer Q&A

  • All(11)
  • Product Information(5)
  • Stock Status(3)
  • Payment
  • About Shipping(3)
  • Others
Q

Hi, do you have it in stock?

By Eri Apr-08/2018 04:53:18

A

Hello Eri,
Yes, we have stock, please feel free to order it.
Best Regards

Q

I see out of stock--can you please email me when back in stock thanks

By jim Oct-16/2017 17:21:13

A

Hello jim,
We are sorry this item won't in stock.

Q

I need it with US plug

By Alejandro Oct-04/2017 10:13:57

A

Hello Alejandro,
We are sorry it's out of stock.

Q

Dear Sirs, I hereby inform you that there is a problem with the way of sending this product. Shipping is only available by DHL and the price is 5 times higher than the price of the product. I am interested in buying the remaining parts in stock, however, it is necessary to make available the shipment by the other companies with which Gearbest has parcelia. I'm waiting. Thank you.

By Edmar Matos Jun-10/2017 07:05:06

A

Hello Edmar,

 

We provide the best price for international shipments available, even though we ship all our items from China.

Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

 

Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html 


Q

Hello, I would like to buy this product, I want it and much more, when I went to finish the purchase, the freight of the product is very expensive for my country, it is possible for gentiliza you can boot the normal freight after the normal freight I finish the purchase mi interesi and a lot of Product please do not wait.

By Carlos Caetano May-06/2017 00:27:29

A

Hello Carlos,

 

We provide the best price for international shipments available, even though we ship all our items from China.

Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

 

Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html 


Q

Does the charger have overcharge protection? And does the flashlight has undercharge protection?

By GIORGOS Dec-26/2016 16:58:35

A

Hello Customer,

It has the overcharge protection, but no undercharge protection.
Thank you for your attention.

Q

seeing how some chargers need 250 volt to charge the batteries, can I use a regular usa 120 volt to charge batteries

By richard Sep-27/2016 23:21:34

A

Hello richard,

Thanks for your inquiry.

You can use a regular usa 120 volt to charge batteries.

Have a nice day.


Q

Can you offer it with Australian type power plug?

By Dazza Jul-27/2016 05:38:44

A

Hello Dazza,

We don't have the  Australian type power plug for this item ,only the US and EU plug for this item.

Also we can send an adaptor according to the order's country of delivery.

Q

Hi Do you have a shop in India or can u ship to India? Regards... Vijay

By Vijay Jun-27/2016 18:27:37

A

Hello Vijay,
Yes, we can ship the item to India

Q

will you stand behind the 2000 lu claim? so many have big claims but much less in reality. Thank you

By Joseph Decuzzi Apr-08/2016 17:45:55

A

Hello Joseph,

Thank you for your inquiry,Luminous Flux: 2000LM .Have a nice day.


Q

Does the charger have overcharge protection? And does the flashlight has undercharge protection?

By GIORGOS Dec-26/2016 16:58:35

A

Hello Customer,

It has the overcharge protection, but no undercharge protection.
Thank you for your attention.

Q

seeing how some chargers need 250 volt to charge the batteries, can I use a regular usa 120 volt to charge batteries

By richard Sep-27/2016 23:21:34

A

Hello richard,

Thanks for your inquiry.

You can use a regular usa 120 volt to charge batteries.

Have a nice day.


Q

Can you offer it with Australian type power plug?

By Dazza Jul-27/2016 05:38:44

A

Hello Dazza,

We don't have the  Australian type power plug for this item ,only the US and EU plug for this item.

Also we can send an adaptor according to the order's country of delivery.

Q

will you stand behind the 2000 lu claim? so many have big claims but much less in reality. Thank you

By Joseph Decuzzi Apr-08/2016 17:45:55

A

Hello Joseph,

Thank you for your inquiry,Luminous Flux: 2000LM .Have a nice day.


Q

Hi there. Can I use the battery charger in New Zealand power socket? Is it the right design for New Zealand? Kind Regards, Tony

By Tony Mar-30/2016 22:08:37

A

Hi,

Battery Type: 18650 
Battery Quantity: 1 (included) 

Q

Hi, do you have it in stock?

By Eri Apr-08/2018 04:53:18

A

Hello Eri,
Yes, we have stock, please feel free to order it.
Best Regards

Q

I see out of stock--can you please email me when back in stock thanks

By jim Oct-16/2017 17:21:13

A

Hello jim,
We are sorry this item won't in stock.

Q

I need it with US plug

By Alejandro Oct-04/2017 10:13:57

A

Hello Alejandro,
We are sorry it's out of stock.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Dear Sirs, I hereby inform you that there is a problem with the way of sending this product. Shipping is only available by DHL and the price is 5 times higher than the price of the product. I am interested in buying the remaining parts in stock, however, it is necessary to make available the shipment by the other companies with which Gearbest has parcelia. I'm waiting. Thank you.

By Edmar Matos Jun-10/2017 07:05:06

A

Hello Edmar,

 

We provide the best price for international shipments available, even though we ship all our items from China.

Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

 

Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html 


Q

Hello, I would like to buy this product, I want it and much more, when I went to finish the purchase, the freight of the product is very expensive for my country, it is possible for gentiliza you can boot the normal freight after the normal freight I finish the purchase mi interesi and a lot of Product please do not wait.

By Carlos Caetano May-06/2017 00:27:29

A

Hello Carlos,

 

We provide the best price for international shipments available, even though we ship all our items from China.

Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

 

Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html 


Q

Hi Do you have a shop in India or can u ship to India? Regards... Vijay

By Vijay Jun-27/2016 18:27:37

A

Hello Vijay,
Yes, we can ship the item to India

Be the FIRST to Ask a question. Want G Points? Just Write a Review!