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Customer Q&A

  • All(68)
  • Product Information(59)
  • Stock Status(2)
  • Payment
  • About Shipping(3)
  • Others(4)
Q

Hello, is it possible to send photos to the watch via Bluetooth without having to put them on the memory card? Is it possible to zoom in on photos, or download some app that does this?

By Paulo Victor Jul-13/2019 22:14:20

A

Hello Paulo


Thank you for your consultation.


I am sorry to say that the product does not support these functions


Q

what is the EMF radiation on this watch

By Laura Dec-05/2018 21:36:57

A


Hello Laura,

   


GT88 without EMF radiation

Q

Hi, how are you? I would like to know for Siri is it always on? Like does Hey Siri work all the time on the watch and answers on the watch please? or do we have to go through the menus on the watch please. Thanks

By Raj Nov-22/2018 05:16:31

A


Hello Raj,

   


The use of siri is to connect the watch to the mobile phone via Bluetooth. In addition to the watch connected to the mobile phone, the watch also needs to be downloaded with the mobile phone: the Fundo wear connection siri on the watch is actually used to transfer the mobile phone through the Bluetooth connection. Siri is actually on the mobile phone. Siri is manipulating

Q

If this product isn't compatible with our device, can I return it?

By Gary Oct-24/2018 00:20:11

A

Hello Gary

You can .
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

is this compatable with android phones?

By Phil Aug-27/2018 11:21:02

A

Hello Phil, 

Thank you for your inquiry.

Yes, it is compatible with Android phones.


Q

Can this device run on the Internet?

By Akshay Aug-23/2018 17:47:28

A

Hello Akshay, 
Sorry, this device can't run on the Internet.

Let me know if you need any help.


Q

Have Thai Languages?

By ืneno Aug-09/2018 14:04:24

A

Hello ืNeno, 
No ,I am sincerely sorry that it does not .

Q

is the watch compatible with Iphone se with ios 11.4 ?? one se with ios 11.4 ???

By Prashant Jun-27/2018 17:17:47

A

Hello Prashant, 
This item can be connected via iphone ,just confirm your bluetooth version (Bluetooth V4.0) .

Q

does it notify WhatsApp messages?

By Alexandre de Oliveira Jun-06/2018 20:38:49

A

Hello Alexandre,

The notification that can be received on the phone and the watch.

The premise is that you must make a Bluetooth connection with your watch in the mobile app "Fundo".


Q

Can we download apps from Google Play?

By JOSE BRAGA May-25/2018 16:55:49

A

Dear JOSE,


Sorry, you can not download apps from Google Play.


Q

Hello, is it possible to send photos to the watch via Bluetooth without having to put them on the memory card? Is it possible to zoom in on photos, or download some app that does this?

By Paulo Victor Jul-13/2019 22:14:20

A

Hello Paulo


Thank you for your consultation.


I am sorry to say that the product does not support these functions


Q

what is the EMF radiation on this watch

By Laura Dec-05/2018 21:36:57

A


Hello Laura,

   


GT88 without EMF radiation

Q

Hi, how are you? I would like to know for Siri is it always on? Like does Hey Siri work all the time on the watch and answers on the watch please? or do we have to go through the menus on the watch please. Thanks

By Raj Nov-22/2018 05:16:31

A


Hello Raj,

   


The use of siri is to connect the watch to the mobile phone via Bluetooth. In addition to the watch connected to the mobile phone, the watch also needs to be downloaded with the mobile phone: the Fundo wear connection siri on the watch is actually used to transfer the mobile phone through the Bluetooth connection. Siri is actually on the mobile phone. Siri is manipulating

Q

is this compatable with android phones?

By Phil Aug-27/2018 11:21:02

A

Hello Phil, 

Thank you for your inquiry.

Yes, it is compatible with Android phones.


Q

Can this device run on the Internet?

By Akshay Aug-23/2018 17:47:28

A

Hello Akshay, 
Sorry, this device can't run on the Internet.

Let me know if you need any help.


Q

Have Thai Languages?

By ืneno Aug-09/2018 14:04:24

A

Hello ืNeno, 
No ,I am sincerely sorry that it does not .

Q

is the watch compatible with Iphone se with ios 11.4 ?? one se with ios 11.4 ???

By Prashant Jun-27/2018 17:17:47

A

Hello Prashant, 
This item can be connected via iphone ,just confirm your bluetooth version (Bluetooth V4.0) .

Q

does it notify WhatsApp messages?

By Alexandre de Oliveira Jun-06/2018 20:38:49

A

Hello Alexandre,

The notification that can be received on the phone and the watch.

The premise is that you must make a Bluetooth connection with your watch in the mobile app "Fundo".


Q

Can we download apps from Google Play?

By JOSE BRAGA May-25/2018 16:55:49

A

Dear JOSE,


Sorry, you can not download apps from Google Play.


Q

Could you provide the standby time? Regards,

By Cesar Oliveira May-19/2018 10:57:05

A

Hello Cesar,
The standby time is 1-2 days.

Q

does this watch have siri?

By Jen Jan-15/2017 00:16:47

A

Hello Jen,

Yes, we have stock, please feel free to order it. 
Best Regards

Q

bonjour;est il possible se procurer le cable de charge ? merci

By paillon Jan-07/2017 06:02:52

A

Hello paillon,
Cell Phone: 1 
Battery: 1 x 300mAh 
Charging Cable: 1 
Screwdriver: 1 
English Manual : 1

there is charging cable for this item.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Can you guys do shipment to India

By Syed May-23/2017 16:57:20

A

Hello Syed,


The item can be shipped to India.

Q

Encomendei ontem e comprei o kit 7 a 15 dias úteis mais ou menos quando chega

By Carlos Aug-07/2016 19:47:56

A

Olá Carlos,

Isso mostra que temos enviado a sua encomenda para fora, e você obterá o pacote dentro de 15-25 para o seu método de envio. Obrigado pela sua atenção.

Q

Hi Could you give more detail on the transport and the exchange rate to Namibia? What courier company are you using and how long will it take? Best Regards N.Walters

By Nolan Walters Dec-02/2015 22:04:23

A
Hi Nolan,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Flat Rate Shipping: Between10-25 business days to ship to the destination. 

You can choose the shipping method when check out.
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html

The prices on the webpage are in dollars. You can choose the currency in the right top of the website.If you can not find your currency,
please use following exchanging tool, the link is http://www.xe.com.
Q

If this product isn't compatible with our device, can I return it?

By Gary Oct-24/2018 00:20:11

A

Hello Gary

You can .
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Where can I download the English manual? I've received my watch but it included an Chinese manual. Please provide me one otherwise I can't use it.

By J. Heikamp Oct-18/2016 12:50:02

A

Hello J,
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/ 
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Hi, I have one of these watches which I must say is a great product. I looking to purchase a spare magnetic charge lead. Do you have them to sell on their own, if so how much are they. Please advise. Kind Regards Paul.T

By Paul Trower Apr-08/2016 23:38:13

A

Hello Paul,

Thank you for your inquiry,we are sorry we don't have a spare magnetic charge lead for this item.Have a nice day.


Q

If i take it underwater and it stops working will I be able to return it or refund. Also is there any warranty.

By Danish Khan Jan-17/2016 20:34:57

A
Hi Danish,
This watch is Waterproof Degree: IP57 daily waterproof. You can wear it to do daily washing, such as wash hands and face. You can not wear it in water. We have a detailed warranty and return policy for all of our customers. Please kindly refer to the details of our warranty and return policy on: http://www.gearbest.com/about/warranty-and-return.html, We recommend all of our customers to carefully review the policy and the information. Please feel free to ask if you have further questions.